Customer Service Representative

Job Title: Customer Service Representative

Locations Available: 

– Greenwood, MS

– Ferriday, LA

– Starkville, MS

– Vaiden, MS

Job Summary:

Scott Petroleum Convenience Stores is seeking a Customer Service Representative to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment.

Key Responsibilities:

  1. Customer Service:
    • Greet and assist customers in a friendly and courteous manner.
    • Provide information about products and promotions.
    • Handle customer inquiries, complaints, and requests professionally and efficiently.
    • Promote a positive customer service experience with a customer-centric approach.
    • Maintain a clean and welcoming store environment.
  2. Stocking and Merchandising:
    • Restock shelves and displays with products.
    • Monitor inventory levels and report low-stock items to the supervisor.
    • Arrange and display merchandise to attract customer attention.
    • Dispatch delivery orders to drivers.
  3. Safety and Compliance:
    • Follow safety guidelines and protocols to ensure a safe working environment.
    • Adhere to company policies and procedures, including those related to cash handling and store security.

Qualifications:

  • High school diploma or equivalent preferred.
  • Friendly and approachable demeanor with excellent communication skills.
  • Ability to work independently and as part of a team.
  • Willingness to work flexible hours, including weekends and evenings as needed.
  • Basic computer skills for operating cash registers and recording transactions.

Position Duration and Benefits:

  • Opportunity for as-needed summer shifts.
  • Competitive hourly wage.
  • On-the-job training to develop valuable customer service skills.

Scott Petroleum Convenience Stores is an equal-opportunity employer, and we welcome candidates of all backgrounds to apply. Join our team and play a key role in providing exceptional service to our valued customers during the fall and winter seasons.