Job Title: Customer Service Representative
Location: Ferriday, LA
Scott Petroleum Convenience Stores is seeking a Customer Service Representative to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment.
- Customer Service:
- Greet and assist customers in a friendly and courteous manner.
- Provide information about products and promotions.
- Handle customer inquiries, complaints, and requests professionally and efficiently.
- Promote a positive customer service experience with a customer-centric approach.
- Maintain a clean and welcoming store environment.
- Restock shelves and displays with products.
- Monitor inventory levels and report low-stock items to the supervisor.
- Arrange and display merchandise to attract customer attention.
- Dispatch delivery orders to drivers.
- Follow safety guidelines and protocols to ensure a safe working environment.
- Adhere to company policies and procedures, including those related to cash handling and store security.
- High school diploma or equivalent preferred.
- Friendly and approachable demeanor with excellent communication skills.
- Ability to work independently and as part of a team.
- Willingness to work flexible hours, including weekends and evenings as needed.
- Basic computer skills for operating cash registers and recording transactions.
Position Duration and Benefits:
- Opportunity for as-needed summer shifts.
- Competitive hourly wage.
- On-the-job training to develop valuable customer service skills.
Scott Petroleum Convenience Stores is an equal-opportunity employer, and we welcome candidates of all backgrounds to apply. Join our team and play a key role in providing exceptional service to our valued customers during the fall and winter seasons.